




FAQs
Will I need help using it?
Will I need help using it?
No — the Arctic Sleeve is designed for simple, self-use. Just insert the hot or cold gel packs, slide the sleeve over your knee, and fasten the straps for a snug fit.
Can I use both hot and cold?
Can I use both hot and cold?
Yes — it’s built for alternating therapy. Cold reduces swelling and pain, while heat relaxes tight muscles and improves circulation.
How long should each session last?
How long should each session last?
Most people use cold therapy for 10–15 minutes to reduce inflammation, then apply heat for 10–20 minutes to loosen stiffness and promote healing.
Is it only for knees?
Is it only for knees?
It’s optimized for knees, but many customers also use it creatively on elbows, calves, or other sore joints.
Does FSA/HSA cover this?
Does FSA/HSA cover this?
Yes! We accept FSA/HSA cards on our store. Coverage may vary depending on your plan, so check with your provider if you’d like reimbursement.
Is it safe for seniors?
Is it safe for seniors?
Yes — the sleeve is lightweight, adjustable, and simple to secure. It’s a safe, drug-free option for managing pain and stiffness.
Does it work after surgery?
Does it work after surgery?
Yes — with your doctor’s approval, it’s excellent for post-op recovery. Use cold to control swelling and heat later to restore mobility. Avoid using directly over unhealed stitches.
How soon will I feel relief?
How soon will I feel relief?
Many users notice pain relief and reduced swelling after the first cold session. Consistent use leads to better flexibility and long-term comfort.
What if it doesn’t work for me?
What if it doesn’t work for me?
Every order is backed by our 100-day money-back guarantee. If you don’t feel results, simply return it for a full refund — no questions asked.